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Water Damage

Homeowners that experience a sump pump overflow, sewer line backup, or a broken appliance supply line turn to the restoration professionals in Hickory Hills to help them mitigate their water damage. Water is pervasive and can quickly spread affecting both the structure and personal items.

Water Damage

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  • Carpet can become saturated, flooring can warp and drywall can begin to crumble. Response time is critical to help prevent additional damage. If moisture is not quickly addressed, the relative humidity within the home will cause secondary damage to other building materials and contents that were not previously affected.

  • It is not recommended that you clean up water damage yourself as it can lead to bigger issues down the road, such as mold. Water can seep behind baseboards, under flooring, wick up walls, and infiltrate the sill plate causing "hidden damage." Rainbow Restoration has a variety of moisture meters and uses thermal cameras to detect hidden damage that is often overlooked.

  • Before performing water damage restoration, one must understand the science of drying, psychometry, to ensure that things are properly dried out. This is why it is so important that you turn to a certified restoration professional who understands restoration and abides by a standard of care.

Water Damage Restoration, Water Damage Cleanup, Flooding, Burst Pipe, Chicago.


Our water damage service professionals are well-versed in insurance claims. We can help you determine the source of your water loss and if your damage will exceed your insurance deductible. This information is necessary in order to file an insurance claim.

A project manager will put together a scope of work for your loss and work with your insurance adjuster to develop an agreed-upon scope. Once we have your approval, we will get to work by inventorying and removing any personal property that has been affected, extracting any remaining water, performing demolition (if needed), and setting up drying equipment. We will communicate how long the estimated dry time is and we will coordinate monitoring times with you for each day that we will need to revisit the property.

Photos, detailed notes, and drying logs are documented as supporting evidence. These items will be given to your adjuster at the end of your project.

We understand that not all restoration projects warrant an insurance claim or they may not be covered by insurance. Rainbow offers our customers added value by providing financing options for these self-pay scenarios.

Residential and Commercial Services

From water damage restoration, fire damage restoration, mold removal, to specialty cleaning services, we have the expertise property owners can trust for complete restoration and cleaning after a disaster or emergency.

Customer Reviews

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    I always recommend Matt at Rainbow. I've received multiple compliments from my insured's letting me know what a great job they have done, and how quickly they were able to get the job done. I highly recommend this company to anyone looking for a fast, honest, & reliable restoration contractor.

    Tara S.
    5/5
  • testimonial icon

    I highly recommend Rainbow Restoration! They did an excellent job and were able to fit us in right after I called and their rates were by far the best I found. They take great pride in their work and that was apparent on the job they did.

    Julie
    5/5
  • testimonial icon

    I just want to thank Mr. Al Watson, General Manager, and his crew for all their hard work they are doing at this present time to get my parents house back in good condition after our house fire we had.

    Kevin J.
    5/5
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  • If your commercial or residential property has taken on water damage, you need professional help and you need it fast. No two water losses are the same as each creates its own unique set of challenges. Rainbow Restoration has a vast amount of experience in mitigating all types of water losses over the years. We will quickly respond to your emergency and implement our strategic process to restore your property after a water loss.

    If the humidity within the building is not controlled, undamaged objects that were safe from the original flood damage could be ruined as a result of absorbing moisture from the air. Structures that are not dried out quickly enough or dried out properly can lead to even bigger issues.

    There are four classes of water that identify the amount of water and the anticipated rate of evaporation based on the amount and type of wet materials in your building. There are three categories of water that identify the state of water that is affecting the damaged materials. A water loss from a burst pipe is addressed differently than flood damage. Because there is a science to drying out a structure, it is best to leave water damage cleanup up to water damage restoration professionals.

    Our flood damage restoration technicians are trained in current procedures, such as Rapid Structural Drying, to dry the structure in place as quickly as possible while utilizing state-of-the-art equipment and technology.

    In some cases, we can even save water-damaged hardwood flooring and water-damaged drywall with our injected system.

    Moisture meters and thermal cameras are used to locate moisture that is hidden behind walls or cabinets. It may appear that there is no moisture present, but our state-of-the-art restoration equipment can identify what is not visible to the naked eye.

    We only use top-of-the-line air movers to circulate air, dehumidifiers to remove moisture from the air, and extractors to remove standing water. Having the best tools available allows us to dry out your structure quickly and efficiently.

    If water damage is detected, immediately contact Rainbow's water damage professionals.

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