My experience with Rainbow International was outstanding. I would give them 5 stars and I'm not sure I have ever given anyone 5 stars! A pipe froze and burst in my master bath and water ran for over 6 hours before it was discovered. Water was covering half of my first floor and half of my finished basement. They were at my house a half hour after I called. Their team jumped into action and I could tell instantly that they knew what they were doing. This happened on Monday, 6 days before Christmas and my family arriving for the Holidays. The restoration was not completed by Saturday but they were so kind as to make it "livable" so we could have Christmas in our house. Renovations began early January and they were completed by Valentines day. I only had to spend 5 nights away from home through the entire process. Their communication was timely and accurate. They worked very closely with my Insurance company. I highly recommend Rainbow International and their amazing staff.
Dee Bisel - Lawrence, KS
I wanted to send a huge ‘Thank You’ to Rainbow Restoration. With all of the recent rains my neighbors sump pump failed and they had many, many inches of water in their home. They have been really pleased with how great they have been treated and I have seen people there daily working on helping them get their home and lives back. I’m sure you get kudo’s like this all the time but it means so much to see them so well taken care of.
All my best,
Heather - Lawrence, KS
I want to share pictures of our belongings back in place that shows your very good handy work. We are happy to be home again and so are all of the things you saved. Thank you all so very much for making this happen in the short 4 months. We could not be more proud to call this home. We really appreciate everything that you did even though there was a pain in the butt person (husband Jerry), not giving any names LOL. But again, thank you, so much!!!!
Cathy - Topeka, KS
Beyond my expectationsIf you are thinking about trusting Rainbow International Restoration with your traumatic situation, stop thinking about it and just do it. They went above and beyond with a burst pipe in our house and the problem has never resurfaced. Last year, right after we moved into our new house, the temperatures dropped way below freezing with high winds, so an interior pipe in our house burst. The fire alarms went off and water poured into the basement. Rainbow started restoration that day. Not only did they communicate with peace and professionalism during the entire process, but they also easily restored the house (and perfectly matched the paint) to its original condition. When I pointed out that if the underlying problem that led to the burst pipe was not solved that the pipe would just burst again at the next heavy freeze, Steve and his crew did a thorough analysis of cold spots in the walls with an infrared sensor. They found multiple spots in the exterior siding where air was leaking in and a spot in the attic where the floor was not completely sealed. Then they added insulation, sealed the gaps and repaired many other 'oversights' that the original home builders had left. Now, over a year later and after many other heavy freezes, the house is warm and no other issues have occurred. Rainbow really helped a family from Texas deal with the cold weather and feel safe in our new home.
I am very much satisfied with the quality of their work, They are awesome!
- Kofi / Lawrence, KS
I found Rainbow International to make a very difficult situation at least tolerable for me and the family. They did a great job supporting me and answered my questions whenever I asked. The results were better than I could have imagined and their professional demeanor was most assuring. Thanks again!
- Bonnie / Lawrence, KS
I enjoyed working with Rainbow International on a flood project in Lawrence Kansas. They came out promptly and began addressing my problem and advised on all of the necessary steps that should be taken through the whole project. They had experience working with the insurance company so I did not have to facilitate that relationship. With the exception of one, the trades that they brought in produced quality work. They took care when handling my private possessions. I would recommend their services.
- Scott / Lawrence, KS
What a pleasant experience! Every person that was sent to my home was wonderful! I wish I could remember everyone's name that helped, but I know there were 2 Steves and a Bob. I have already spread the word about your company's professionalism and outstanding service. Thank You a million times! This could not have gone any better. You certainly exceeded my expectations!
Wendy / Topeka, KS
Rainbow International, Nick and Steve, responded to my emergency quickly and professionally. They coordinated the work efficiently with myself, the owner and the eventual new tenant, We were all very pleased with their compnay via the insurance company.
- Larry / Lawrence, KS
Rainbow International did an excellent job cleaning/restoring our units at Frontier! They were professional, responsible and quick! Great to work with!
- Rebecca / Lawrence, KS
Wonderful, terrific, very professional, more than helpful. I can't put into words how happy i am with the service and quality of work done by Rainbow International. Thank you!
- Janette / Meridan, KS
Thank you so much! You folks were so kind to me and made a difficult situation very tolerable! I really apprciate everything you did - above and beyond.
- Jocelyn / Baldwin City, KS
Very satisfied with all the work that was completed and amazed with how fast the entire job wsa completed! We were extremely pleased with Rainbow.
- Nick and Michelle / Lawrence, KS
Rainbow International Restoration did a fantastic job cleaning my carpets. I was able to get all of my cleaning deposit returned from my landlord. I definitely recommend the Rainbow team! Thank you.
- Mark / Lawrence, KS
We used Rainbow International Restoration to clean up after an second floor toilet leak. When our seoond toilet overflowed our first call was to Nick and his staff. I was out of town on a Saturday night when my wife called and told me we had another clog and water was flowing into our basement. I really appreciate the peace of mind, Nick and Steve provided to my wife. I know I can count on Rainbow International.
- Shawn / Baldwin City, KS
Oh my gosh, you are the best...and did a fantastic job. You are all so nice, professional & speedy. I am overwhelmed at the ease with which the whole project went. THANK YOU THANK YOU THANK YOU! I don't wish this type of fire damage on anyone but Rainbow is the only company on my list for referrals.
- Michelle / Lawernce, KS