We wish to express to you the type of services which we encountered with your company during a difficult time in our lives. Our finished basement flooded which includes a small apartment containing the items left in our care by family who has decided to help others in the Dominican Republic as missionaries. Many of their things and ours were damaged and ruined.
When your team arrived we were drained physically, mentally and emotionally. They eased our minds and reassured us that they could help save much of the property. They handled themselves in a professional manner throughout the entire time keeping us updated as to the results they were obtaining and where they wanted our property to arrive in order to complete their jobs. There were several employees involved with the process and each one treated us in the same manner.
We hope that we will never need to use your services again. But if we do, we know that we can count on quality coupled with compassion. You should all be proud of the job which you do. We do! And would recommend your company to anyone who needs restoration services. In a world where these attributes are difficult to come by, your employees stand out from the rest and meet a higher standard than those typically found in business today.
Thank you doesn't seem enough and our words do not really emulate our feelings, but please know that we appreciate all you have done for us.
- Mark and Debbie Bemis, Erie, PA
I want to thank you and your team and to let you know that I believe that you have gone above and beyond the normal call of duty in making my situation whole and complete. I believe that your help and follow through is both highly ethical and practical. You've demonstrated the willingness to do whatever it takes to make the customer satisfied.
Please know that I would highly recommend to others who are in need of restoration services and would be happy to be a reference. In host, I want your high level of services, professionalism and integrity to be recognized. - James M.