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About Rainbow Restoration


Established in 1981, Rainbow Restoration® offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. Our restoration services cover fire damage restoration, water damage restoration, mold removal, smoke damage restoration, and more.

When disaster strikes you can rely on rapid and professional restoration service from Rainbow Restoration. Our service locations are on call 24 hours a day, seven days a week. Rainbow Restoration is fully certified by the Institute of Inspection, Cleaning, and Restoration Certification. The IICRC has served as the industry guardian for inspection, restoration, and cleaning services for over 30 years.

Rainbow Restoration is a subsidiary of The Dwyer Group, Inc., a worldwide franchise-holding corporation supporting over 1,500 franchisees in ten countries.

Mission

To position our franchisees in the marketplace to become the premier choice for restoration and cleaning services by always exceeding their customers’ expectations.

Vision

To Be a World Leader in the Restoration & Cleaning Industry by providing innovative training, systems, products, and support to our franchisees, allowing them to achieve their desired level of business success.

Our Home & Commercial Restoration Code of Values

We live our Code of Values by ...

Respect

… treating others as we would like to be treated.

… listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

… responding in a timely fashion.

… speaking calmly, and respectfully, without profanity or sarcasm.

… acknowledging everyone as right from their own perspective.

Integrity

… making only agreements we are willing, able, and intend to keep.

… communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

… looking to the system for correction and proposing all possible solutions if something is not working.

… operating in a responsible manner: "above the line."

… communicating honestly and with purpose.

… asking clarifying questions if we disagree or do not understand.

… never saying anything about anyone that we would not say to him or her.

Customer Focus

… continuously striving to maximize internal and external customer loyalty.

… making our best effort to understand and appreciate the customer’s needs in every situation.

Having Fun in the Process!

What Is a Restoration Company and When Will You Need One?

Restoration companies handle property damage from events such as floods, fires, and mold growth. They help restore a property to its best possible state by cleaning and repairing any damage.

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Does Wet Drywall Always Need to Be Replaced?

How to Tell if Drywall Is Water Damaged If your home has water damage, the building material and contents will need to be evaluat

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How Does Mold Spread? 5 Common Causes [+ Prevention Tips]

Mold spreads through air and water. Mold releases spores that use different methods to move from one place to the next. However, mold spread through the air is the most common form of growth in households and businesses.

Learn more

White Papers

  • Sandbags with two people in the distance wading in water.

    Disaster Restoration Response Time and Why it Matters

  • Fire in building stairwell.

    The Role of Emergency Preparedness Planning in Minimizing Business Disruptions

  • Damaged plumbing hose with water spurting out.

    Protecting Your Home, Rental Property, or Business from Appliance-Related Floods